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Password Reset & Student Help Centre

For Student password resets


  1. Go to https://studentpass.vsb.bc.ca/
  2. Enter Personal Education Number (PEN) & date of birth (DOB)
  3. Either enter your own password or click Generate New Password

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Password Criteria

  • Passwords must be a minimum of three words
  • Each word must have at least 3-letters
  • Each word can include one number
  • A character must separate the words and can be one of

these: space . , ! $ ) ( ] [ + =

4. Once you’ve entered your password, click Reset Password



Microsoft Student Help Center:


https://support.office.com/en-us/article/student-help-center-395ab230-55bf-44c6-b265-e832d729b694



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