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MyEdBC Family Portal Password Reset

Student Family Portal Login

Login Issues:

1. The Student Family Portal is case-sensitive so please be aware of whether the Caps Lock is on or off or whether passwords and security answers contain lower and upper-case characters.

2. If you know the Login ID, Primary Email, and Security Answer 

3. If you do not know the primary email or if the system does not accept the security answer or indicates that you are disabled from using the reset feature

  • Provide/confirm primary email address for the student in the system
  • Allow 24 to 48 hour for processing
  • You will receive an email (sent to the primary email address) with a system randomly generated password. Use it when following this guide: First Time Logging In


Click on document to the left under "Resources' for additional information.

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