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Microsoft 365 Access and Support (Teams & Student Email)

The PDF linked below has steps on how to access Microsoft365 (Teams, Student Email, OneDrive, Word, etc.). To use the links in the document, please download the PDF to your device.

If you need help resetting your password for Microsoft365 you can use the student self-serve tool 
(note: you need to enter your Provincial Education Number (PEN)and date of birth) – quickest method

Need help finding your PEN? Visit and have the following information available:

  • Student's Legal Last Name
  • Student Birthdate
  • Parent/Guardian Email Address on File

PENs can also be found on student report cards.

If support is needed at school regarding passwords, students can connect with their classroom teacher, office staff, counsellor, or administrator.

Please note that this is not the same login as MyEducationBC. For support with MyEd, please see

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