My Education BC FAQs
Q: I need to reset my password/I’ve been locked out of my account.
A: The student should come to the office and speak to the receptionist. The receptionist will confirm what email a temporary password will be sent to and will initiate a temporary password.
Once you receive the temporary password, login to My Education using your student number and the temporary password. Once you do, you will be prompted to create a new password.
*IMPORTANT: do NOT use a phone when setting up a new password. It will NOT work and you’ll only have to start the process over again. ONLY use a laptop or desktop.
Q: Is there a separate account for parents?
A: No, there is one account per student. Parents use that account and login with the student’s number and their password.
Q: How do I view my child's attendance?
A: On the main mage, click the top tab "Academics." You will then see a list of your child's courses. To view detailed attendance for a specific course, click the box beside the course and then click the "Attendance" side-tab on the left hand side. You will then see any detailed attendance for that specific course including absences (A), excused absences (A-E), lates (L), etc.
Q: My child is in Grade 8 or a new student -- what's the initial password to log on?
Q: What is my child's username?
A: Your child's student number