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Registering your VSB MacBook as a Compliant Device

This page explains how to register your VSB Mac as a Compliant Device. This enables Microsoft to confirm your device meets security standards and is permitted to access VSB services with less frequent MFA prompts.

Pre-requisites 

  • VSB Mac that was assigned to you by LIT department. Shared or Personal devices are not compatible. 
  • This device must be running a current version of macOS with the latest software updates installed. 
  • This device must have FileVault disk encryption enabled and Jamf Protect security must be installed. 


Registering your device

Step 1

Open Self Service app.

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Step 2

Look for Register for Device Compliance, then click 'Register Device'.

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Step 3

Company Portal app will open. Click 'Sign In'. 

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  • If asked, enter your VSB account details, or select your account from the list.
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Step 4

Wait for the confirmation message: You’re all set! 

Click 'Done', and registration is complete. 

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Checking your device status

Step 1

Open Self Service app.

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Step 2

Look for Check Device Compliance Status, then click 'Check Device'.

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Step 3

Device Compliance app will open and check your device.

  • If your device passes the check, no action is required.  
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  • If there are errors, contact VSB Service Desk for assistance.
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Maintaining your device

  • Install software updates as they become available each month. These include important security and performance fixes for your device.
  • Upgrade to new macOS versions as they become available each year. Do not let your device fall behind as Apple security updates and Microsoft compatibility are not available for older versions.
  • Keep your device active and online regularly. If offline for 30 days, the device will become non-compliant and MFA prompts will increase. If offline for 9 months, the device will be suspended and require service from LIT Department.
  • Contact VSB Service Desk if you experience issues with your device.


Need help? We are here to support you

For any questions related to multi-factor authentication, please call the VSB Service Desk at +1-604-713-4444 or email at servicedesk@vsb.bc.ca.

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