Skip to main content
CiTest260714251 False

Separate Computer - Configuring MFA

Before you start

  • Follow each step carefully.
  • Watch for stop signs and switch between your computer and phone as directed.
  • Skipping steps can cause setup problems.

Step-by-Step Instructions to Set Up MFA using the Microsoft Authenticator App from a Separate Computer

Step 1

Sign-in as usual with your VSB email and password.

You will be brought to a screen that states “Improve your sign-ins". Click Next.

1.0fda5a91320.png


Step 2

Click 'Next' on the screen shown below.

DO NOT download the Microsoft Authenticator App at this step to avoid confusion.


Step 3 Image

Step 3

Click 'Next' on the screen shown below.


Step 4 Image

Step 4

You will be presented with a QR code. Do not click on anything yet on this screen. 

stop.png

Step 5 Image

Step 5

The next screen tells you to install the Microsoft Authenticator App from the Apple App Store or the Google Play Store, depending on your mobile device type.

Step 6 Image

Step 6

Click through the following screens on your Microsoft Authenticator App. 

  • Select “Accept” 
Step 7a Image
  • Select ‘Continue’. You do not have to click the toggle. 
Step 7b Image

Step 7

Proceed with caution and DO NOT select ‘Add work or school account’ as doing so will cause errors in the setup process.

stop.png

  • Stop at the screen on your mobile device that says, ‘Scan a QR code’. 
  • Click ‘ALLOW’ to allow the app to use your camera.
Step 8ab Image

Step 8

Using your mobile device, scan the QR code being presented on the web page on your computer.

Click 'Allow' for Microsoft Authenticator to send notifications.

Step 9ab Image

Step 9

Click ‘Next.’ on your computer after scanning the QR code.

Step 10 Image

Step 10

You will be presented with a 2 digit code on your computer. Enter the code on your mobile device. Select ‘Yes’.

Step 11ab Image

Step 11

Success! You will see a message saying ‘Authenticator Added’ on your computer. Click ‘Done’.

Step 12 Image

Step 12

On your mobile device, confirm that your work account is set up.

Step 13 Image

NOTE: On your first day using the new system, you'll see quite a few pop-ups as everything syncs up. Once that's done, you'll only get pop-ups now and then to authenticate. 

Need help?

For any questions related to multi-factor authentication, please call the VSB Service Desk at +1-604-713-4444 or email at servicedesk@vsb.bc.ca

Back to top