Separate Computer - Configuring MFA
Before you start
- Follow each step carefully.
- Watch for stop signs and switch between your computer and phone as directed.
- Skipping steps can cause setup problems.
Step-by-Step Instructions to Set Up MFA using the Microsoft Authenticator App from a Separate Computer
Step 1
Sign-in as usual with your VSB email and password.
You will be brought to a screen that states “Improve your sign-ins". Click Next.

Step 2
Click 'Next' on the screen shown below.
DO NOT download the Microsoft Authenticator App at this step to avoid confusion.

Step 3
Click 'Next' on the screen shown below.

Step 4
You will be presented with a QR code. Do not click on anything yet on this screen.


Step 5
The next screen tells you to install the Microsoft Authenticator App from the Apple App Store or the Google Play Store, depending on your mobile device type.

Step 6
Click through the following screens on your Microsoft Authenticator App.
- Select “Accept”

- Select ‘Continue’. You do not have to click the toggle.

Step 7
Proceed with caution and DO NOT select ‘Add work or school account’ as doing so will cause errors in the setup process.

- Stop at the screen on your mobile device that says, ‘Scan a QR code’.
- Click ‘ALLOW’ to allow the app to use your camera.

Step 8
Using your mobile device, scan the QR code being presented on the web page on your computer.
Click 'Allow' for Microsoft Authenticator to send notifications.

Step 9
Click ‘Next.’ on your computer after scanning the QR code.

Step 10
You will be presented with a 2 digit code on your computer. Enter the code on your mobile device. Select ‘Yes’.

Step 11
Success! You will see a message saying ‘Authenticator Added’ on your computer. Click ‘Done’.

Step 12
On your mobile device, confirm that your work account is set up.

NOTE: On your first day using the new system, you'll see quite a few pop-ups as everything syncs up. Once that's done, you'll only get pop-ups now and then to authenticate.
Need help?
For any questions related to multi-factor authentication, please call the VSB Service Desk at +1-604-713-4444 or email at servicedesk@vsb.bc.ca